At GetBiodata (“us”, “we”, or “our”), we are committed to providing a quality service and aim for complete customer satisfaction.
We appreciate your needs, and we encourage you to familiarize yourself with our Refund Policy prior to making a payment.
Since GetBiodata provides a digital service that is deemed “used” after the generation of the biodata, our service has been completed and delivered in full at that point.
Therefore, it should be noted that we do not offer refunds for any payments made on our platform.
Despite our policy on refunds, we want you to be satisfied with our service.
If you encounter any issue with the biodata generated using GetBiodata, we would appreciate it if you would bring it to our attention.
We will make every effort to rectify legitimate issues and improve our service.
As every situation can be different, we would encourage users who have specific inquiries relating to this Refund Policy to contact us directly at our customer service email hello@getbiodata.com, and we would be pleased to discuss any concerns you may have.
Thank you for your understanding.
Last Updated: 25 November, 2023
Offer ends in 15:00
